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BTS-Small & Medium Enterprise Management

 
LEVEL 5 EQF | 120 ECTS 

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Specialization

Gestion des PME

Location

Lyon, France | Remote | Hybride

Language

French 

Pedagogical methods

Theoretical courses, tutorials and practical work Case studies and professional scenarios Individual and group projects  

Target group

Students - people seeking employment - employees and professionals in the sector

Level

6 EQF (European Qualifications Framework)


Crédits

180 ECTS 

Sessions

 Fall (October)

Admission requirements

  • High School Diploma or equivalent (start in 1st year)


Course Structure

I Full-time or work-study

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Aperçu du programme

The BTS in SME Management is a two-year technical and professional program aimed at training versatile professionals capable of assisting in the overall management of a Small or Medium-sized Enterprise (SME). The program covers administrative, financial, commercial, and human resources tasks while developing strong relational, organizational, and digital skills.

This qualification prepares students to be a right-hand support to the manager or department head by taking on a variety of responsibilities that contribute to the company’s smooth and efficient operation.

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Opportunités de carrière

Graduates of the BTS in SME Management can pursue a wide range of career opportunities in the management of small and medium-sized businesses or take on roles that require entrepreneurial skills. Possible career paths include:

  • SME Manager
  • Business Development Manager
  • Operations Manager
  • Marketing Manager
  • Financial Manager for SMEs
  • Human Resources Manager
  • Project Manager
  • Entrepreneur or Startup Founder
  • Administrative Director
  • Business Consultant for SMEs
  • Sales Manager
  • Customer Relationship Manager

Résultats d'apprentissage du programme

By the end of the program, students will be able to:

  • Manage administrative activities such as scheduling, communication, and internal coordination.
  • Assist in accounting and financial monitoring (invoicing, budgets, payments).
  • Support human resources tasks such as recruitment, payroll, and training coordination.
  • Handle client and supplier relationships with professionalism and efficiency.
  • Analyze business activity and support decision-making processes.
  • Organize meetings, business trips, and corporate events.
  • Use business software (ERP, accounting, CRM, office suites) effectively.
  • Communicate clearly and professionally in both oral and written formats.
  • Apply business law and compliance principles in administrative tasks.
  • Work independently and collaboratively within a small business environment.

Programmes :

Year 1 – Operational Support and Administrative Foundations

  • Business Communication
    Internal/external communication, report writing, digital communication.
  • Customer and Supplier Relations Management
    Sales support, order processing, customer service, and complaints handling.
  • Business Economics and Legal Environment
    Legal obligations of SMEs, contracts, labor law, company structures.
  • Financial and Administrative Management
    Accounting basics, budgeting, cash flow monitoring, invoice and payment tracking.
  • Information Systems and Digital Tools
    Office software, ERP systems, collaborative tools, data security.
  • Human Resources Support
    Recruitment process, employee integration, HR documentation.
  • Professional English for Business
    Business vocabulary, customer communication, writing emails and reports.
  • Workplace Internship (6 to 8 weeks)
    Immersive professional experience in an SME setting.

Year 2 – Strategic Support and Business Development

  • Strategic Monitoring and Business Intelligence
    Market trends, competitive intelligence, digital tools for data analysis.
  • Project and Event Management
    Planning and organizing business events, coordinating resources.
  • Advanced Human Resources Administration
    Payroll, training plans, employee engagement, HR compliance.
  • Financial Decision Support
    Cost analysis, performance indicators, financial dashboards.
  • Legal Risk Management in SMEs
    Handling disputes, compliance with legal procedures and reporting.
  • Commercial Development and Digital Tools
    CRM, online sales, digital prospecting, customer satisfaction.
  • Capstone Project + Final Internship (6 to 8 weeks)
    Real-world project in SME management or extended internship in a company.